![]() (If you have access to email, you could also email them.back ten years ago, we couldn't access our email without installing Windows or having another computer up and running at the same time). I bet you could do that with DNS, as well. Back then, I just called and explained the situation to customer service and they gave me a new serial number. I'm wondering if anybody else has had a similar problem and knows how to solve it?This has happened to me a time or two with Windows activations years ago (about ten years ago). I'm not getting any messages telling me I've run out of activations though. Some people say that you only have a certain amount of activations. If you did not purchase from a professional reseller, youll have to wait and call Nuance (800) 654-1187 on Monday morning. Admin Studio shows a Setup Property named ProductID. If you received a disk, you will find 3 copies of the serial number on the back of your disc sleeve. I am trying to insert the Product Serial number into a MST for this app. Silly thing is, I've activated it before, don't know why you keep having to do that, even if you are reinstalling the disc on another computer. You could have also found your Dragon serial number in the C:ProgramDataNuanceNaturallySpeaking15Ereg.ini file. ![]() The installation went through perfectly okay, however, when it came to activating the product it keeps telling me the serial number is the wrong one I know it's not. I have just installed DNS 13 on my laptop.
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